FREQUENTLY ASKED QUESTIONS

Question 1

How do I know my correct glove size ?

Answer

Please measure the circumference of your hand palm just below the knuckles with a closed hand. Important to measure your dominent hand (right if you are right-handed, and the left if you are left-handed) and to exclude your thumb. Refer the measurment in centimeters to the list below: cm >> [ glove size ] 17.5 cm >> [ 6.5 ] 19 cm >> [ 7 ] 20 cm >> [ 7.5 ] 21.5 cm >> [ 8 ] 23 cm >> [ 8.5 ] 24 cm >> [ 9 ] 25.5 cm >> [ 9.5] 27 cm >> [ 10 ] Glove size is a measurement in French inches, based on the sizing caliber made by Xavier Jouvin in the 1830's in France.

Question 2

Could gloves be custom made ?

Answer

Yes of course! Please contact us directly at SALES to precice your wishes and we will look over the request and then come back with a proposal and price. A request can be anything from changing finger lengths, special size measurements or more advanced design construction. A custom order can be made for both private clients and for professionals.

Question 3

I saw THOMASINE gloves in the press, how can I buy them?

Answer

If you do not find the gloves in our webshop, then please contact us directly at SALES with a photo of the publication and we can advise if we are able to remake these gloves especially for you and how long it will take before delivery.

Question 4

How to borrow THOMASINE gloves for a photo shoot?

Answer

In the Paris boutique and showroom there is a large press stock of gloves - please contact us at PRESS to present your shoot and we will let you know what is available. The borrower will be responsible for transport both ways.

Question 5

Can a group visit be arranged in the THOMASINE boutique?

Answer

You are very welcome as a group, but please communicate this in advance with us at Rendez-Vous, so that we can decide for a day and an hour of privatization. There is also a possibility to book a special presentation with Thomasine Barnekow to know more about her work of creating a new design identity for gloves and to learn a little more of the history of glove making.

Question 6

Is it possible to apply for an internship?

Answer

There are sometimes openings for internships in the THOMASINE atelier. Please send your cv and motivation letter to Rendez-Vous. Qualities valued in the atelier are hand-sewing, patience and positivity.

Question 7

How do I care for my gloves?

Answer

The THOMASINE gloves are made of the finest lambskin from France and Italy. The quality of this material is to feel like a second skin on your hand - but it also means that you have to care for them as if it was.
• Always remember to keep your gloves stretched flat when not used, in normal indoor temperature and out of sunlight. • It is always better to have several gloves to change between to make them stay beautiful for a life time, they will look more "loved" when only one pair is being used intensly for a whole season.

Question 8

How do I clean a stain on the gloves ?

Answer

If a small stain, please try to care for it as soon as possible. • Stretch out the glove leather and try to work out the stain. • Do not fully submerge them in water, nor put them in a washing machine. • Possibly prepare a lukewarme solution of water and soap flakes and carefully wipe the stain on the leather with a cloth. • Let them dry flat, without no source of heat. Try them on a few times in the drying process to restore their shape. • Any insecurity over the stain, please bring the gloves to a dry cleaner or lambskin speacialist for further advise.